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Who uses SIM? Everyone seeking to improve quality: SIM is used by business and IT managers, quality managers, process owners, workgroups, consultants and individuals alike.

Why use SIM? Service Improvement Manager gives you greater visibility and control, with a simplified ability to perform assessments, improvement planning, tracking and performance reporting.



More about SIM


Assess yourself against a wide range of industry standards and best practice frameworks.

Baseline measure your compliance, capability and maturity with a detailed gap assessment improvemen improvement report.

Benchmark compare your capability and maturity with your industry peers using our global benchmarking database.

Improve Simplified improvement planning, tracking and reporting for teams and workgroups of any size



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